Refund policy

Return & Refund policy 

Due to the nature of our products and for sanitary reasons, all sales are final. We do not accept returns or offer refunds for used or unused products.

Please review your order carefully before completing your purchase.

Damage & Defective items 

We take great care in packaging your order. However, if your item arrives damaged or defective, please contact us within 48 hours of delivery.

To be eligible for a replacement or store credit:
 • Email us at info@museavenailsupply.com
• Include your order number
• Include clear photos of the damaged item and packaging

Once approved, we will issue a replacement or store credit.
Refunds will not be issued.

Shipping Disclaimer 

Muse Avenue is not responsible for lost, stolen, or delayed packages once they are in the possession of the shipping carrier.

Shipping delays caused by the carrier are outside of our control.

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Thank you for understanding and supporting a small business 🤍